Privacy Policy
Effective Date: 02 March 2026
7S Clinic (“we”, “our”, “us”) operates as a digital health platform providing teleconsultations, second opinions, and health guidance for women and children.
Your privacy and medical confidentiality are fundamental to our practice. This Privacy Policy explains how we collect, use, disclose and protect your information.
1. Information We Collect
We collect information necessary to provide safe and effective medical care.
A. Personal Information
- Name
- Age / Date of Birth
- Gender
- Contact details (phone number, email)
- Location (city / country)
B. Health & Medical Information
- Symptoms and medical history
- Lab reports, scan images, prescriptions
- Medication history
- Pregnancy details (if applicable)
- Child growth records (if pediatric consult)
C. Technical Information
- IP address
- Device type
- Browser information
- Appointment history
- Payment confirmation details
We do not intentionally collect unnecessary personal data.
2. How We Use Your Information
Your information is used strictly for:
- Providing teleconsultation services
- Clinical evaluation and treatment planning
- Issuing prescriptions (where legally permitted)
- Coordinating multidisciplinary review (if applicable)
- Appointment scheduling and communication
- Legal and regulatory compliance
We do not sell or rent your medical information.
3. Confidentiality & Medical Privacy
All consultations are conducted on secure, encrypted platforms.
Access to medical records is restricted to:
- Authorized treating doctors
- Internal administrative staff (limited access)
- Partner laboratories/pharmacies (only if required for prescriptions or tests)
Your medical records are not shared with employers, insurers, or third parties without your consent unless legally required.
4. Data Storage & Security
We use secure digital systems with:
- Encryption
- Password protection
- Restricted administrative access
- Secure cloud storage
While we implement strong safeguards, no digital system can guarantee 100% security. By using our services, you acknowledge this inherent risk.
5. Telehealth Limitations
Teleconsultation has inherent limitations:
- No physical examination
- No emergency management
- Dependence on patient-reported information
If emergency symptoms arise, you must seek immediate in-person care.
6. Payments & Billing Privacy
Payments are processed via secure third-party payment gateways.
We do not store full card details on our servers.
Transaction records are retained for accounting and regulatory purposes.
7. Your Rights
You may:
- Request access to your medical records
- Request correction of inaccurate information
- Withdraw consent for future consultations
- Request deletion of non-medical account data (where legally permitted)
Medical records may be retained as required under healthcare laws.
8. Children’s Privacy
For pediatric consultations:
- Information must be provided by a parent or legal guardian
- We do not knowingly collect data directly from minors without guardian consent
9. Third-Party Links
Our website may contain links to external platforms (labs, payment gateways, partner clinics). We are not responsible for their privacy practices.
10. Legal Disclosure
We may disclose information:
- If required by law
- In response to valid legal process
- To protect patient safety
- To comply with medical regulatory authorities
11. Changes to This Policy
We may update this Privacy Policy periodically.
The revised version will be posted with an updated effective date.
Continued use of services implies acceptance of changes.
12. Contact Information
For privacy-related concerns, contact:
Email: info@7sclinic.com
Phone: +91 90436 64603
Registered Address: Chennai,Tamil Nadu
Consent
By booking or attending a consultation, you acknowledge that:
- You have read this Privacy Policy
- You consent to digital storage and processing of your medical information
- You understand the limitations of telemedicine
